Customer Care
Have any questions or concerns ? We’re always ready to help! Send us an email at info@truevie.co.uk
FAQ
How do I track my order?
You will be able to track your order if you select next day delivery and you will be provided with your tracking number.
What are your delivery options?
Standard Delivery - Take up to 2-5 days for arrival
Next Day Delivery - Will arrive next day if order is placed before 12pm.
How do I return an item?
Any returns must be within 14 days of delivery. Items must be unworn and unwashed. All items must be without stains (e.g. make up/deodorant) as delivered with all tags in place. You will be liable for shipping costs for any items returned without fault.
How can I contact your couriers?
Once your order has been dispatched, you will receive a confirmation email which will have your order tracking information and contact details.
Contact Us